Find the help you need in times of crisis or distress, be heard, and get safety, comfort, or advice- The help you need exists!
Crisis & Mental health helplines
NHS- Call 999 for emergencies, 101 for non-urgent emergencies, or 111 for advice
Find the fastest help and support when you’re in crisis, danger, or in need of general health advice or mental health services/ referral through the NHS. The NHS is a 24/7 service and is the most accessible in the UK. Contact as your first source when in dire need. Find the NHS at: www.nhs.uk/nhs-services/
Samaritans- Call 116 123 (7 days a week, 24hrs)
Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair, or suicidal thoughts.
email at: www.samaritans.org or email at: jo@samaritans.org.
Mind- Call 0300 123 3393 (Mon-Fri 9am-6pm) or text 86463
offers advice, support and information to people experiencing a mental health difficulty and their family and friends.
find mind at: www.mind.org.uk or email info@mind.org.uk
Rethink Mental Illness- Call 0808 801 0525
Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding. Rethink was formerly called the National Schizophrenia Fellowship.
Find Rethink at: www.rethink.org or email: advice@rethink.org
PAPYRUS- Call 0800 068 4141 (Mon-Fri 9:30am-4pm) or text 07860039967
UK PAPYRUS is a national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.
Their HopelineUK call service is open 9am-midnight every day of the year (including weekends and bank holidays).
Find Papyrus at: www.papyrus-uk.org or email: pat@papyrus-uk.org
YoungMinds- Call 0808 802 5544 (Mon-Fri 9:30am-4pm) or text 85258 (available 24/7)
Find Youndminds at: www.youngminds.org.uk
Campaign against living miserably- Call 0800 58 58 58 (7 days a week, 5pm-midnight)
CALM Is a helpline for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.
Find CALM at: www.thecalmzone.net or webchat: www.thecalmzone.net/help/webchat/
Sane- Call 07984 967 708 (leave a message for a callback)
Sane services provide practical help, emotional support, and specialist information to individuals affected by mental health problems, their family, friends, and carers.
Find Sane at: www.sane.org.uk
Nightline- Call 0300 330 0630 (7 days a week 10am-10pm)
Nightline If you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too. Nightline is also inclusive of those who identify as gay, lesbian, bisexual or transgender. Email them at: chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.C.A.L.L. If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text ‘help’ followed by a question to 81066.
Alcohol addiction/abuse helplines
Drinkline- Call 0300 123 1110 (Mon- Fri 9am-8pm, weekends 11am-4pm)
Drinkline is the national alcohol helpline. If you’re worried about your own or someone else’s drinking, you can call this free helpline in complete confidence.
Alcoholics Anonymous (AA)- Call 0800 9177 650
AA is a free self-help group. Its “12-step” program involves getting sober with the help of regular support groups. Find them at: www.alcoholics-anonymous.org.uk/ and email at: help@aamail.org
AL-Anon Family Groups- Call free 0800 0086 811 (7 days a week, 10am-10pm)
AL-Anon family groups offer support and understanding to the families and friends of problem drinkers, whether they’re still drinking or not. Alateen is part of Al-Anon and can be attended by 12- to 17-year-olds who are affected by another person’s drinking, usually a parent. Find them at: https://www.al-anonuk.org.uk/ or email at: helpline@al-anonuk.org.uk
We are with you- Call 0808 8010 750
is a UK-wide treatment agency that helps individuals, families, and communities over 50 years of age manage the effects of drug and alcohol misuse. Find We are with you at: https://www.wearewithyou.org.uk/
National Association for children of alcoholics (NACOA)- Call free 0800 358 3456
NACOA provides a free, confidential telephone and email helpline for children of alcohol-dependent parents and others concerned about their welfare. Find NACOA at: https://nacoa.org.uk/ or email at: helpline@Nacoa.org.uk
SMART Recovery- Program not a helpline though very useful!
SMART Recovery groups help people decide whether they have a problem, build up their motivation to change, and offer a set of proven tools and techniques to support recovery. Find SMART recovery at: https://smartrecovery.org.uk/
FRANK- Call 0300 123 6600 (7 days a week, 24hrs)
FRANK gives Confidential information, advice, and support to anyone concerned about alcohol and illegal drugs. Find FRANK at: www.talktofrank.com/
Scottish Families affected by alcohol & drugs (SFAD)- Call 0808 0101 011 (Mon- fri 9am-11pm)
SFAD is a national charity that supports anyone concerned about someone else’s alcohol or drug use in Scotland. Find SFAD at: www.sfad.org.uk/
DAN- Call free 0808 808 2234 (7 days a week, 24hrs)
DAN is a free and confidential bilingual helpline for anyone seeking alcohol and drug support in Wales. Find DAN at: www.dan247.org.uk/
Sexual Health Helplines
National sexual health helpline- Call 0300 123 7123
The national health helpline can also put you in touch with SARC, which are sexual assault referral centers (SARC), where you can get specialist support and medical care if you have been sexually assaulted.
Rape Crisis- Call free 0808 802 9999 (7 days a week 12pm-2.30pm & 7pm-9.30pm)
Rape Crisis offers suport no matter when the assualt took place, they offer counselling and more + online chat. Find them at: www.rapecrisis.org.uk/get-help/want-to-talk/
The survivor’s Trust- Call free 0808 8010 818
The Survivors Trust is the largest umbrella agency for specialist rape and sexual abuse services in the UK, offering referrals to SARC and therapy. Find Survivors trust at: www.thesurvivorstrust.org/
Women’s aid- Live chat function/ email at: helpline@womensaid.org.uk
Women aids let women be heard and safeguard children against domestic abuse. Find them at: https://www.womensaid.org.uk/
Victim Support- Call free 0808 16 89 111 (7 days a week, 24/7)
Victim Support is an independent charity supporting those affected by crime, whether or not reported to the police. The option to report is also up to the victim as they have the support that does not have to include the justice system. If you need advice on the police process or help with a crime you have been a victim of, then victim support is a place to reach out to. Find victim support at: https://www.victimsupport.org.uk/help-and-support/
Male survivor partnerships- Call 808 8005 005 Mon-Fri (9am-8pm weekends, 10am-2pm)
MSP is a network of organisations working with male victims/survivors of sexual abuse, rape and sexual exploitation. Find MSP at: https://malesurvivor.co.uk/
Bereavement Helplines
Still birth and neonatal death society (Sands)- call 0808 164 3332
Sands offers Information and support for anyone affected by the death of a baby. Finds sands at: sands.org.uk or email at: helpline@sands.org.uk
Child Death Helpline- Call 0800 282 986, (Mon-Fri 10am to 1pm, Weds only 1pm to 4pm, Every day 7pm to 10pm)
Helpline support for anyone affected by the death of a child, irrespective of the age of the child, the relationship or the length of time since the death.
Provided by Great Ormond Street and Royal Liverpool Children’s Hospitals. Find the Child death helpline website here: www.childdeathhelpline.org
Winston’s Wish- Call 0808 8020 021 (Mon-Fri 9am-5pm)
Winston’s Wish Gives support to those caring for children affected by the death of a parent or a sibling and to the children themselves. Find Winston’s Wish at: www.winstonswish.org.uk
Survivors of bereavement by suicide (SOBS)- Call 0300 111 5065 (7 days a week 9am-9pm)
SOBS offers emotional and practical support and local groups for anyone bereaved or affected by suicide. Find SOBS at: uk-sobs.org.uk
Widowed and young (WAY)- Call 0300 201 0051 (Mon-Fri 9.30am-5pm)
WAY offers a peer-to-peer support network to anyone who was aged 50 or under when their partner died. Find WAY at: widowedandyoung.org.uk
Dying Matters
A coalition of individual and organizational members across England and Wales aiming to help people talk more openly about dying, death and bereavement, and to make plans for the end of life. Find Dying matters at: dyingmatters.org
Macmillan cancer support- call 0808 808 0000 (7 days a week 8am to 8pm)
Macmillan gives Information and support to anyone affected by cancer whether they have been diagnosed themselves or are a family member, carer, or friend. Find Macmillan at: www.macmillan.org.uk
Bristish association of counselling & psychotherapy (BACP)- Call 0145 5883 300 (Mon – Fri 10am to 4pm)
Professional association and accrediting body for counsellors. Get professional care through a counsellor or read through the many resourceful articles. Find BACP at: www.bacp.co.uk
Bereaved through alcohol and drugs (BEAD)
Information and support for anyone bereaved through drug or alcohol use. Find Bead at: beadproject.org.uk
London friend LGBT bereavement helpline- Call 0300 330 0630 (Tuesday’s 7.30pm-9.30pm)
Support for gay, lesbian, bisexual and transgender people expecting or experiencing bereavement and also for their families and friends. Find London friend at: www.londonfriend.org.uk
The Blue Cross- Call 0800 096 6606 (7 days a week 8.30qm-8.30pm)
Get support following the loss of a companion animal. Find Blue Cross at: www.bluecross.org.uk